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May 2017 FAQ's Need more help? Contact Factory | Let Us Design | LIVE CHAT



FAQ's - In a few minutes you will be able to customize any printed banner, sign or display suited to your clients demands.


Navigate through a few pages and learn how you can create customized printed banners and display signage products for your business customers. It's Easy!

The Easy Template Maker. Why we use & recommend it!

It gives you correct manufacturing sizes for making and printing a banner sign.


   IMPORTANT   The Easy Template Maker gives you best specifications.

We now use and recommend the Easy Template Maker for all custom sizes and options. Free!

 

The Easy Template Maker shows you the manufacturing artboard size, the fold over bleed needed, the finish size dimensions, recommended dpi and color mode. MORE INFO
Now used over 18,576 times. You can use it too!

How to use The Easy Template Maker
1
Generate

Custom options and Generate, then download.

2
Open

Open in a graphics program, Overlay your creative.

3
Print Ready

Your order matches the specifications needed to manufacture.


What is an Easy Template?


An Easy Template is a downloadable PDF file that you can use to MANUFACTURE large banner signs. It shows you the fold over bleed needed, finished size and safety graphic area. Then, you can send your order to a printing company for manufacturing.


Use it for: Understanding the file needed for banner sign printing.

Use it for: Overlaying your creative and uploading to a banner sign printing company.

Use it for: Pole Pocket positioning, hemming and 'fold over bleed' requirements suited to your custom order.


 Tip:  Use it WITH the INFO SHEET for you or another designer to complete.

Also see: What is banner print ready artwork?

Also see: Is my file suitable?

Can I scale 50%, 25% or change resolutions?

Sometimes! If your banner size is HUGE, some software limitations may be applied. We use and recommend the Easy Template Maker. The Easy Template Maker will tell you the best 'downsize' to use. Please keep in mind that SCALED down proportions must be correct for automatic processes to begin.


Downscaling files. Your best results are when you design 100% at full size 72dpi.


This graph shows the optimal resolution for large vinyl, fabric and polyfabric banner signs, billboards and hoarding covers.

Also see: What is banner print ready artwork?

Also see: Is my file suitable?


The best way to setup files is using The Easy Template Maker.

'Fold Over' Bleed = 'Material Over Size'

  • The hem is folded over and sewn.
  • This fold over bleed is called Material Over Size (MOS).
  • Material must be added to your finished order size.

    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
    YOU MUST ADD Extra Measurement TO YOUR FILE DIMENSION.
    This is now the new size of your upload design file.

    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

  • Include the MOS (fold over bleed) around your design and save as this new dimension.
  • Only files with correctly set fold over bleed will pass automatic manufacturing.
  • Then: Refer to your file as being Banner Print Ready.

Material Over Size


Related Links

  • How to make artwork
  • Find a designer near you
  • Preparing Files
  • Getting it all together
What is Material Over Size (MOS) and why do I need it?

Material Over Size is the 'larger uncut manufacturing size' needed to fold the hem sizes. The edges are folded over and hemmed.

If you do not have MOS your design layout is too small to manufacture. The edges will be short and your graphics may not print correctly.

All product (excluding knife edge only) MUST have extra dimension for manufacturing a hem. The hem is folded over.

You can have graphic printed edges but remember, these will be folded over.

MOS is also referred to as 'Fold over bleed'...



MOS Material Over Size is also knows as 'Fold Over Bleed'

Why do I need it?

Without fold over bleed, we can not hem your order.

Without fold over bleed, your print may be disproportional.

Without fold over bleed, your finished order size will be wrong.


How do I get the correct fold over bleed size?

Use the Easy Template Maker, it will show you the custom specifications to suit your options. Watch How To video here


Q. Do you use Bleed? No, Bleed is a paper term that is trimmed away. We use Material Over Size. It is not removed and is folded to create a hem.

Uploading: Your file appears to be incorrect MOS...please reset your file. See: What is this and what do I do?.

Manufacturing Sewing Positions - From Face Edge FFE

Hems Pole Pockets Specials/Other
Hemmed: 25mm, FFE: 18mm
Reinforced: 25mm, FFE: 18mm
Knife Edge Only: None
SBO offers 5 pole pocket sizes
  • 1/2" 12mm = FFE: 29mm
  • 1" 25mm = FFE: 54mm
  • 2" 50mm = FFE: 143mm
  • 3" 75mm = FFE: 193mm
  • 4" 100mm = FFE: 234mm
  • Note: This allows for conical drop.
Wedge Edge 11x3, FFE: 4mm
Wedge Edge 16x4, FFE: 5mm
Flag Left FFE: 48mm
Flag Edges FFE: 6mm
Flag Fly End. See ETM
When using Hook n Loop
HNL 25mm FFE: 18mm
HNL 50mm FFE: 48mm
Flag Top Pocket. See ETM NOTES: These sizes may change dependant on material choice.
We recommend you use the Easy Template Maker.
  Video Help How Professionals Use SBO

We use and recommend the Easy Template Maker to show approximate sewing positions.


Explanation

FFE diagram What is the face edge? What is 'from face edge'?

The front printing side is the face of your banner. The underside hem is called underside hem.

FROM the finished order size edge INWARDS to the middle of the banner is called FROM FACE EDGE (FFE).


SAFETY GRAPHICS AREA: We recommend you keep all graphics 1" 25mm AWAY from sewing positions.


All product (excluding knife edge only) MUST have extra dimension for manufacturing a hem. The hem is folded over.

You can have graphic printed edges but remember, these will be folded over.

Also see: 'Fold over bleed'...


Q. What colors can I choose? Sewing Colors.

Uploading: The Number #1 thing people need to get right

I'm not a reseller... can I order?

Yes We supply all industries in over 150 countries with two (2) deliveries in United States everyday.


If you are a first time user, we suggest you watch a few How To videos, use the Easy Template Maker and visit the Learning Center.

I'm not a graphic designer... I need help with the graphics... what do I do? More Help

Ok, I have banner print ready artwork: Visit the Order & Upload Calculator to begin your order.


Also see: What is banner print ready artwork?

Also see: Is my file suitable?

How Do I Pay?

You can Pay via the PayPal website using a Credit Card or Login.



Once you DIGITALLY Approve your uploaded banners, you will be directed to the PayPal to website complete the transaction.
Your funds will be held in a third party bank account. After shipping or after a timeline of 10 days, payment will be released to the factory.



10 Day Buyer Protection = Included Free.

How Do I Digitally Approve?

Calculator > Shipping Details > Upload > APPROVE & Digital Signature {Enter Code}

Approve your artwork matched to your line items.



Just like a traditional proof, we want you spell check, look closely at your designs and check twice that you have uploaded the correct items. Then, Enter the Security Code. This becomes your 'online signature' and proceed approval. Printing begins immediately.



10 Day Buyer Protection = Included Free.

How Do I Order?

Go to Order & Upload > Input Size and Options > Add Item to Quote , then Start Order


Pressing the Add Item to Quote button creates a Line Item.



Tip: If you want quantities of the same item, change the QUANTITY field. It's cheaper.

Remember, If you have the same size banner with two different designs, click Add Item to Quote again so that when its time to upload Signs Banners Online knows you have two Line Items of same size but different artworks you can upload for each Line Item.



 MORE INFO 

How to Order STEP by STEP with video tutorial help.


The Order & Upload Calculator is interactive, and you can adjust your options suited to your order. Discounts are applied too. SBO is an automated system and LINE ITEMS = ARTWORK so that SBO knows 'how many' of 'which design to manufacture'.



10 Day Buyer Protection = Included Free.

How do I release payment?

via your Inbox or via your 'MyPage' click on the Release Payment to Factory button. This will release your payment held in a third party bank account.

Automatically: Your payment will be released to the factory automatically 10 days after being sent.


Also see: 10 Day Buyer Protection


How do I supply artwork?
Order & Upload PRINTING BEGINS

Upload ONE (1) BANNER PRINT READY FILE Per Line Item = Flattened layer .pdf @ 72dpi FULL SIZE+MOS (fold over bleed), CMYK max 150mb.

Or... Choose who will make the Banner Print Ready file...

You

You

Download specifications & custom template. Overlay your creative, flatten, save as pdf and upload. Follow the guides we offer and make a banner print ready file suitable for production.


Easy Template Maker



You will need a professional graphics design program such as Photoshop, Illustrator, Corel etc.

Us

Us

Attach and send your instructions to our design department. We do it all for you.


Let Us Design


- - - OR - - -


Designers Near You


Talk independantly with a local firm near you.



Other

Check the specifications needed

Use the Easy Template Maker and COMPARE if your artwork files match the custom specifications the template maker provides. You can input any size and the Easy Template Maker will show you the correct details you will need to successfully upload a banner print ready order.


Specifications | 'Let Us Design' | Designers Near You | Watch Video Help

What file formats can I use?

  photoshop.pdf is the best  

Use a single.pdf per line item = 1 flattened .pdf @ 72dpi FULL SIZE with +MOS(fold over bleed), CMYK max 150mb.


Other acceptable formats (background only NO layers)

.pdf .psd .psb .eps .jpg .png .tiff


Vector

Vector formats: Please note: .ai .eps .cdr are acceptable, however, these may not contain sufficient Metadata for automatic processing and may be delayed. We suggest you place, flatten and save as cmyk .pdf


Not acceptable

Indesign Users: We do not use InDesign .indd .idml We only accept PDF, JPEG and PNG, though we recommend you save or export your design in PDF format using the preset PDF/X-1a:2001. We do not use CAD .dxf .cad We do not use desktop publishing formats .bmp .pub .docx .pptx

Please note, we only accept single page PDFs, so you'll need to export each page from InDesign and upload them as separate files.


Also see: Other formats available

Also see: Is my file suitable?

Do I supply traditional trim bleed?

NO No, 'Bleed' is a traditional paper printing term that is 'trimmed away'. We use a term called 'FOLD OVER BLEED'.


We use 'Fold-Over-Bleed' = Material Over Size

Please learn more, this is important. Products made by SBO require additional size to fold over and become a hem. You must set a larger dimension suitable for your Material Over Size.


Do not set up any files with traditional bleed, marks, trim identifiers or color bars anywhere. MAKING A BANNER is NOT the SAME as paper.

Bleed is a traditional paper printing term that is trimmed away. We use FOLD OVER BLEEDArranging your file

Important! We employ Direct to Fabric Digital Printing (Duracoestatic) wherein... pixel perfect edges are created that DO NOT REQUIRE TRIM Markings, DO NOT REQUIRE Color bars or any other marks. The Material Over Size dimension is the outer edge that is then folded inwards to become a hem. Please read about it.


"Banners are not cut like business cards... because the edges are folded over and sewn."


Also see: The number #1 thing people need to get right

Also see: Free Tools sign companies use to set material over size

Also see: How to resample images UP

I'm not a graphic designer... what do I do?

Signs and Banners Online allows you to independently order, upload and manage your projects. However, for some clients they would rather engage a professional designer nearby to design and manage the job for them.

• A designer Near YouLet Us DesignYour Friend or Colleague • Freelancer or Independant


Also see: What should I tell my designer?

Also see: Is my file suitable?

I have some elements... can you put it together for me?

YES. Please use our 'Let Us Design' page to attach and send any elements you have and instructions for them. The graphics department will do it all for you. Charges may be applied.


• Let Us Design


Also see: What should I tell my designer?

What is an INFO SHEET?

An Info Sheet is the ARTWORK SPECIFICATIONS of your custom order that you can (save)-(print)-(give-to-a-designer).


The Info Sheet has all the details needed for you to successfully follow and create a design file that will correctly upload and pass automatic inspections.

It is a list of specifications required to produce a banner print ready file using a graphic-design software package.


Also see: Is my file suitable?

Free Samples
What materials should I use?

See a list of Indoor Materials Here. See a list of Outdoor Materials Here.


General Popular Special
Advertising - DuraBanners Exhibition - Display Chief Event Signage - SportsMesh
Mesh Banners - FenceMesh Display - Galaxy28 Pull Up Retractable - USB
Canvas - TePro Shop - Display Star Banners Hoardings - SiteMaster
Custom Flags - AdFlyer Mesh Banners - Maxi-Mesh

Use Indoor Outdoor or both: Particular products are better suited to indoor or outdoor use. Do not use indoor grade products for outdoor use. Material selections offered by SBO are guides only, you should test suitability for your application first. Please read each material information page. Some options are NOT available for indoor products vs ARE available for outdoor. Options > See Calculator


I have downloaded a template... Now what do I do?


Using a graphics program such as Photoshop, Open your Easy Template.


This becomes the Bottom-Base-Layer of your design. Overlay your graphics-logos, imagery, visuals etc.


Then, Work through your design until you are happy with your visuals.


Then, Turn OFF Template so that you only see your design. Flatten, Save as .pdf high quality print settings CMYK.


Also see: How to use The Easy Template Maker

Also see: How to prepare a design for banner printing VIDEO

Also see: How To's (All)

Can I order Custom Sizes?

Yes. At the new Signs Banners Online website here, you can order Custom Sizes. Use the Order & Upload Calculator, input the size and choices of your order, Add Item to Quote and Start Order. You can use Feet, Inches, Millimetres, Centimetres or Metres.


Montage of custom size banners and signs


SBO specialist Custom Size Calculator and Easy Template Maker give you many options to purchase what you need.

Also see: How to use The Easy Template Maker

Also see: How to prepare a design for banner printing VIDEO

Also see: How To's (All)

Can I use Inches or Millimetres?

Yes. At the Easy Template Maker and the Order & Upload calculator you can swap between your preferred units.



When you swap to your preferred units, the weight unit also changes. Eg: lbs to kgs. Any changes are stored as your order progresses.

Also see: How to use The Easy Template Maker

Also see: How to prepare a design for banner printing VIDEO

Also see: How To's (All)

I have download a template... Now what do I do?

Using a graphics program such as Photoshop, Open your Easy Template.


This becomes the Bottom-Base-Layer of your design. Overlay your graphics-logos, imagery, visuals etc.


Then, Work through your design until you are happy with your visuals.


Then, Turn OFF Template so that you only see your design. Flatten, Save as .pdf high quality print settings CMYK.


Also see: How to use The Easy Template Maker

Also see: How to prepare a design for banner printing VIDEO

Also see: How To's (All)

Is the shipping price included?

Yes. Free Shipping Applies. (FSA) Orders above USD$160.00 - Orders below USD$2,400.00 Free Shipping Applies


or SOME SHIPPING PAYMENT REQUIRED If an order exceeds the promoted Free Shipping value, a client may be required to pay a balance or full value. This 'Some Shipping Required' value is aside the free component. This means, the 'free' value has been deducted leaving a balance of 'some shipping'.
Calculator Shows 'Some Shipping Payment Required'
If your orders are under USD$160.00 value, some partial shipping may be required. This is shown at Calculator.
If your orders are over USD$2,400.00 value, some partial shipping may be required. Your order indicates heavier than standard packaging or shipping excess allowance(s) and may require more or larger cartons, pallets, crates or loaders or or higher payment to shipping company or other costs to effectively ship to you. This is shown as a value figure at Calculator. Any FSA is deducted showing you any balance due.


IMPORTANT Free Shipping T&C's


NOTE: Free shipping is NOT express shipping. Shipping companies general ETA is 3-7 days depending on your location and suitability to a destination hub. Please refer to the shipping company website for more general and localized information. We understand that your order may be deadline driven and we appreciate this element of our industry, however, shipping times are not guaranteed nor promised. Please allow sufficient time to ship out to your destination. Inadequate scheduling or delays are not reason for dispute.


Also see: How to use The Easy Template Maker

Also see: How to prepare a design for banner printing VIDEO

Also see: How To's (All)

When will my goods arrive?

Once you have made payment, we will begin production. Depending how many quantities you are ordering, normally production takes 2-4 days and shipping takes around 3-7 days. Please note this could vary as we use a third party courier for all shipping and actual times are not promised.


We understand that your order may be deadline driven and we appreciate this element of our industry, however, shipping times are not guaranteed nor promised. Please allow sufficient time to ship out to your destination. Inadequate scheduling or delays are not reason for dispute.


Also see: Tracking your order


What happens if I have a shipping problem?

 IMPORTANT  If you are unable to resolve shipping yourself by referring your unique tracking numbers with the shipping company, communicating with them and trying to resolve the problem yourself... contact the factory support team.


We understand that your order may be deadline driven and we appreciate this element of our industry, however, shipping times are not guaranteed nor promised. Please allow sufficient time to ship out to your destination. Inadequate scheduling or delays are not reason for dispute.

Also see: Tracking your order


What if I'm not there when the courier arrives?

Often... drivers will leave an 'attempted delivery' card advising they tried to delivery to you. OR they will update their website status. Please contact the courier service via the details they provide.


Special Circumstances: We do not provide 'Authority to Leave' documents. IF you wish special circumstances or special movements of delivery, communicate directly with the shipping company. They may charge you additional fees.

Please note The factory support team ARE NOT able to assist with altering labels, redirection or special adjustments.


Use your 'MyPage' to communicate directly with the shipping/courier company for any special requests.


Also see: Tracking your order

Also see: Can I specify a time for delivery?

How do I manage self shipping?

You will receive updates throughout the production stages and access to your special 'MyPage' where you check the status of your order and follow when ship out begins including the shipping company details and tracking numbers.


Use the shipping company ONLINE WEBSITE TRACKING FEATURES, Consignment numbers and updates. They will be able to give you delivery status updates.

Contact the shipper directly If you have any concerns regarding the delivery of your goods, you are best to contact the shipping company via their website or customer service phone numbers as they will have the best up-to-date information.


Use your 'MyPage' to communicate directly with the shipping/courier company for any requests.


Also see: Tracking your order

Also see: Can I pick up / arrange my own shipping?

What is Some Shipping Required?

Yes. Free Shipping Applies. (FSA) - Orders below $USD$160.00 Free Shipping Applies


or SOME SHIPPING PAYMENT REQUIRED If an order exceeds the promoted Free Shipping value, a client may be required to pay a balance or full value. This 'Some Shipping Required' value is aside the free component. This means, the 'free' value has been deducted leaving a balance of 'some shipping'.
Calculator Shows 'Some Shipping Payment Required'
If your orders are under $USD$160.00 value, some partial shipping may be required. This is shown at Calculator.
If your orders are over $USD$2,400.00 value, some partial shipping may be required. Your order indicates heavier than standard packaging or shipping excess allowance(s) and may require more or larger cartons, pallets, crates or loaders or or higher payment to shipping company or other costs to effectively ship to you. This is shown as a value figure at Calculator. Any FSA is deducted showing you any balance due.


IMPORTANT Free Shipping T&C's


NOTE: Free shipping is NOT express shipping. Shipping companies general ETA is 3-7 days depending on your location and suitability to a destination hub. Please refer to the shipping company website for more general and localized information. We understand that your order may be deadline driven and we appreciate this element of our industry, however, shipping times are not guaranteed nor promised. Please allow sufficient time to ship out to your destination. Inadequate scheduling or delays are not reason for dispute.


Also see: How to use The Easy Template Maker

Also see: How to prepare a design for banner printing VIDEO

Also see: How To's (All)

What does 'banner print ready' mean?

  IMPORTANT   • Banner Print Ready means your file is perfectly matched to your line item and will upload correctly and pass automatic inspections for INSTANT printing.



 Here's how it works 

Using automatic artboard servers, print servers and automated systems, when you upload a banner print ready file it instantly passes into the printing queue and begins production. This occurs with minimum human involment.

# Upload a banner print ready file Factory Self Manage
1 Preview and Approve. Pre-Flight Checks, Insert Printing Queue ETD Scheduling
2 Automatic Job Ticketing Roll loaded, Printing begins. All departments begin. 'MyPage' access, Receipt+Documents, Status Notifications, Tracking.
3 Shipping details assigned. 10 Day Buyer Protection. 54 Quality Inspections Watch your order as it moves around the factory and to your door.


• Their files are automatically placed into the printing queue and printing begins without human involvement


• A banner print ready file will insert directly into the printing queue and upon next automatic material load, it will be begin production without human involvement.


• A banner print ready file is- [Finished order size +MOS(fold over bleed size)].


• A banner print ready file is optimized. This means 1:1 scale @ 72dpi CMYK Single Layer(Background) saved as .PDF high quality settings.


Also See: The number #1 thing people need to get right


Also see: How to use The Easy Template Maker

Also see: How to prepare a design for banner printing VIDEO

Also see: How To's (All)

What should I tell my Designer?

1. Follow all instructions and specifications as per the INFO SHEET
2. Watch these videos. How to prepare a file for banner printing AND How to use the Easy Template Maker
3. Use an Easy Template to overlay your creatives and visuals.


 Use the Easy Template Maker. NO Layers. Flattened files only. Single PDF per line item 


Your designer needs to create artwork suitable for banner sign printing. To send your designer the specifications, click on the Easy Template Maker, enter your custom choices > Add Item to Quote > Save and Print your Specifications Sheet (INFO SHEET) and email that Info Sheet to your designer. Encourage your designer to visit www.signsbannersonline.com Videos and Learning Center.


Recommend your designer to visit: How To's (All)

Customers: Also visit: How to give your designer instructions


Also see: How to use The Easy Template Maker

Also see: How to prepare a design for banner printing VIDEO

Also see: How To's (All)

Let Us Design Drop BoxDo you have a dropbox?

Yes. You can Attach and Send files using our 'Let Us Design' drop box. (No login required)


2 Attach files, logos or creative elements.


3 Enter instructions for each element, tell the graphic designers what you want.


4 Send... The Design Department will reply soon.


Attach & Send: (Let Us Design) Files are communicated to the Design Department. Printing does NOT begin.

Order & Upload: Printing begins.


Also see: How to use The Easy Template Maker

Also see: How to prepare a design for banner printing VIDEO

Also see: How To's (All)

Can I specify a time for delivery?

No. SBO uses ground shipping during normal business hours as per shipping company policies. You will need to be in attendance during the shipping company scheduled delivery time. We advise you monitor closely the tracking stages of your order and self manage your shipping. When you order, at some stage you will have access to your 'MyPage' shipping company name, consignment details and website. Please use the shipping company website for all communications.


IMPORTANT NOTE ABOUT SHIPPING
We take all care with your shipping and are very proud of our system however, shipping is beyond our control once your parcel leaves the factory and you are purchasing a 'Wholesale Supply' of your goods with SELF-MANAGE facilities. IF you are unsure how to manage shipping and tracking do not order. The factory support team do not apply to this role. This is a wholesale supply solution not retail. Certain customer service elements have been removed from our business model including SHIP OUT MANAGEMENT. Please update your 'MyPage' often and contact the shipping company directly for all details of your order and destination. Read more here T&C's


We understand that your order may be deadline driven and we appreciate this element of our industry, however, shipping times are not guaranteed nor promised. Please allow sufficient time to ship out to your destination.


Also see: Delivery Guarantee

Also see: Track your orders - 'MyPage' VIDEO

Sample Books. Can I have a sample?

Yes. Please fill in this form correctly and the factory support team will ship out a free sample book. Benefits: Refer to the material you want in your hand.


Free 2017 Sample Book with popular fabrics used for signage banners, displays and exhibitions.


Sample Book Request



Note: We do not provide sample proofs. All artwork design acceptance is via Instant Preview

Tech Sheets & Data

Technical Data, Material information and product class information here.

• Materials • Options- Finishes, Fastners, Colors, Inks.


Also see: Fabric Selection Guide


Care & Attention

Your product is a polymer. Do not tear or rip. Residue dye's used in the manufacturing process may be apparent. Do not wash in hot water. Do not stain. All materials we manufacture are designed to accept ink, this means effects such as paint, spray can or stain will adhere and penetrate the material surface.


Use Indoor Outdoor or both: Particular products are better suited to indoor or outdoor use. Do not use indoor grade products for outdoor use. Material selections offered by SBO are guides only, you should test suitability for your application first. Some options are NOT available for indoor products vs ARE available for outdoor. Options > See Calculator.


Attaching/Tying: Do not stretch or tie too tight. Your product will shrink/expand to a taut form. Allow minimum 10% shrinkage. Do not bear pressure on grommet eyelets.


Washing and Cleaning

• WASHING > Wash in Cold Water ONLY. IF dyes are visible, do not dry, repeat washing again.

• CLEANING > Wipe with dry cloth ONLY. Do not use bleaches, disinfectants, soaps or powders. Do not use strong abrasives.


Ironing

To remove wrinkles use ironing technique, use soft pressure in a circular motion.

• Polyester based products. Cold or Warm Iron only. Do not apply excessive heat or pressure.

• TePro > DO NOT iron. Te-Pro has a water repellent coating that may be damaged if ironed.


How do I store a banner sign?

• Roll the banner onto a tube with the ink side facing inwards.


Graphitti All products are designed to accept ink, thus they also accept graphitti such as paint. It may not be removed successfully.


TePro Canvas Banner

How strong is the canvas? Heavy Duty FINE 600 denier with aqua-phobic coating (Water Repellant). 15kg Burst Strength.


Is outdoor canvas printing high resolution? YES, Te-Pro Canvas Banners offer a high printing quality versus vinyl pvc banners. The aqua-phobic coating also includes a print accelerator for stronger printing outcomes succceeding 1440dpi at the print head.


Is there a size limit? Small to medium size applications. TePro uses short 1.5m 5ft master rolls.  Large sizes  may require joins. Double seam joins allow for larger banners.


What is TePro? Te-Pro is a heavy duty canvas outdoor grade with a surface aqua phobic coating making it water resistant. Canvas twill weave pattern.


Canvas banners can be manufactured with pole sleeves, hook n loop (Velcro), eyelet grommets and specialized features custom to your needs


Use for Shop & Retail - Outdoor general signage, Advertising banners, Indoor POP and Wall Poster, Outside banner signs and promotions, general purpose.

How do I release payment?

10 Day Buyer Protection: Payments are held in a neutral bank account for up-to ten days.


You can order now, receive your goods and finalize payment release to the factory later.



1 via your Inbox or 'MyPage'.


2 Click Release Payment to Factory


3 Thank you, payment has been released. Funds have been transferred to the factory.


10 Day Buyer Protection = Included Free.

Why a file may fail uploading?
The Number 1 thing people need to get right.

#1 Reason. File is incorrectly set. All files for manufacturing must be banner print ready and include MOS Fold Over Bleed.
It is the number one thing people need to get right. Watch Video


#2 Reason. File is only a logo. For printing of signage, you must set the background size, color mode, flatten, MOS etc. If you are unsure how to do this please employ a professional designer near you or use our 'Let Us Design' page to Attach and send your logo or photo to us. We will do it for you.


#3 Reason. File will never be suitable. Office documents, small internet gif image or other 'non-print-suitable' files are not accepted.


Suitable File Types = .pdf, .psd, .tiff > Read more.

10 Quick Tips = Is my file suitable for manufacturing?.

What happens if my order fails quality inspection?

• Artwork • Printing • Sewing & Fittings & QC • Packaging +more


Your order passes 54 different inspections before being dispatched. If your order fails during factory processing, it will be restarted. This may or may not require additional time added to the original ETD. Order restart may occur at step 1 or anytime until step 54 is completed.



Quality control is managed by SBO



ETD = Estimated Time to Dispatch. Pre-Order, at the Order & Upload Calculator, you can see an ETD guide for production to dispatch.

Where do I find the set up specificationsWhere do I find the set up specifications?

At The Easy Template Maker, customize your options, click generate and a secondary PDF button will appear. USE this secondary button to download an ARTWORK SPECIFICATIONS SHEET that you can give to another designer, use now or keep for later use.


You can use Millimetres, Centimetres, Inches or Feet


No login is required. The Easy Template Maker is free, you can use it too!


Setup Charges? - your choice. Free or paid options.

Design Guides | Free Tools Professional Designers Use

Do you put up the banners?

No. This is a printing and sewing service only. No on-site work is provided.


If you need a local maintenance firm to install your printed banner signs, we suggest a quick net search 'handy man services (near your town)



Factory ideas | Window ideas

 Here's how it works 

There are many servers here so making and storing a unique website for you is easy. There are no fees ever, and you can accept any type of design work and suggest keywords suited to your skill set. Then, the web team will host a geo-targeted website for your region WITH YOUR CONTACT DETAILS. Customers do not know of SBO and there are no SBO branding logos or references anywhere. It's a way of helping you achieve more business, and hopefully some of those are banners.

# For You Your Customers Us
1 More clients near you Local contact +1 more designer in the family
2 Clients do not see SBO Clients see your logo Hey! we hope you order banners
3 Your contact details Clients see trade images SBO dont advertise.
4 Keywords match your skillset Device friendly website Prices continue to lower
5 Accurately Geo-targeted Clients find you By designers for designers

Also See: The number #1 thing people need to get right


Also see: How to use The Easy Template Maker

Also see: How to prepare a design for banner printing VIDEO

Also see: How To's (All)

Resellers. Can I login for more discounts?

No. SBO do not advertise to achieve retail sales. The wholesale prices shown at calculator are as of time of order.


Recommended Retail Price. We do not assist resellers or wholesalers to determine their price / rates schedule. If you add profit to products=Hooray! You're in business too.


Resellers. Will SBO ever contact my customers?

No. Never. Not going to happen. SBO is borne from a wholesale company with over 20 years history supplying resellers. WE NEVER contact your customer.


Modern business and the internet: We do not have influence on how a search engine lists our site and if we appear on the web it is generally to wholesalers being the prime keyword.


Records, Addresses and Contact Info: Order details are not kept. We use PayPal payment gateway. Records expire. Artwork is removed.


IMPORTANT NOTE: Shipping Labels IF you enter a direct ship out to your customer address, the shipping LABEL must have a SENDER address. ie. SBO's Address. (Customers less than 11,000 sq ft / 1000m2 per month... We do not have the facility to accept your shipping labels to adhere to parcels. Please receive goods to your address then forward on.)


Also see: Can I pick up / arrange my own shipping?

How long are the prices valid for?

All order prices are at time of order and promotions, discounts or special offers may expire.


Prices are linked to material purchase prices which may fluctuate. Prices change regularly.


How to create an estimate. Go to the Order & Upload Calculator, input the sizes and choices of your banner.
Add item to quote.
Click 'Print' field.
Your Estimate will appear.



Can I pick up / arrange my own delivery?

No. SBO do not allow direct pick up, arrange for pick up or other. When purchasing products you are purchasing from a wholesale internet based business model with automatic features. Certain business elements have been removed including 'pick up facility'.


Where is my order coming from? International or Local? SBO is a market place that automatically allocates the fastest OR cheapest OR best factory for your product/options and ship directly from a factory to you. It may not be the nearest. Locations include: USA, Europe, Asia.
SBO ship out to over 150 Countries with two (2) deliveries throughout United States everyday. This also gives you an advantage your customers do not access the factory locally.


Where is my order coming from? International or Local?

SBO is a market place that automatically allocates orders to a printing queue by selecting the FASTEST or CHEAPEST or BEST factory for your product options. It may not be the nearest. Locations include: USA, Europe, Asia, Asia-Pacific.


SBO ship out to over 150 Countries with two (2) dispatch options throughout United States everyday.


This also gives you an advantage as your customers do not access the factory locally.


SBO is a direct discount factory link created by designers... for designers and wholesalers and you can talk to the Factory Support Team anytime!


Also see: How long does it take to deliver?

How long does it take to deliver?

Our preferred shipping companies general ETA is 3-7 days depending on your location and suitability to a destination hub. Please refer to their website for more general and localized information.


We understand that your order may be deadline driven and we appreciate this element of our industry, however, shipping times are not guaranteed nor promised. Please allow sufficient time to ship out to your destination. Inadequate scheduling or delays are not reason for dispute.

NOTE: SignsBannersOnline are not carriers. All delivery is contract delivery via Consignment which you have undertaken when your order and by their relevant guidelines and policies.


Free Shipping: Please read how Free Shipping Applies may affect your region.

IMPORTANT NOTE ABOUT SHIPPING
We take all care with your shipping and are very proud of our system however, shipping is beyond our control once your parcel leaves the factory and you are purchasing a 'Wholesale Supply' of your goods with SELF-MANAGE facilities. IF you are unsure how to manage shipping and tracking do not order. The factory support team do not apply to this role. This is a wholesale supply solution not retail. Certain customer service elements have been removed from our business model including SHIP OUT MANAGEMENT. Please update your 'MyPage' often and contact the shipping company directly for all details of your order and destination. Read more here T&C's

Can you dropship? Can you supply unbranded or my branded product direct to my customer?

No. Order less than 11,000 sq ft (1000m2) per month. Note: The address you input becomes the shipping label. Also see Identifying Marks.


Yes. Orders above 11,000 sq ft (1000m2) per month. Bulk/Corporate customers can establish special features over time as our relationship grows. SBO is borne from experience supplying over 20 years of wholesale products to the trade and corporate markets. Other sensitive questions via LIVE CHAT.


What is drop shipping? Drop shipping is a supply chain management technique in which the retailer does not keep goods in stock but instead transfers customer orders and shipment details to either the manufacturer or a wholesaler, who then ships the goods directly to the customer.
Wikipedia


Why are sq ft vs m2 mentioned? Materials are still purchased in sq ft terms.



Can you give me a pro forma invoice?

No. SBO offer you an estimate that you can print/save as .pdf and forward to your manager. All order prices are at time of order and promotions, discounts or special offers may expire.


How to create an estimate. Go to the Order & Upload Calculator, input the sizes and choices of your banner.
Add item to quote.
Click 'Print' field.
Your Estimate will appear.


How to access your Printable Receipt via your inbox > See attachment > Receipt. | via your 'MyPage' > Download Receipt.
(This also applies to your Statement of Wholesale Supply documents.)



What is my tax position?

SBO offer goods under the Incoterm Free Carrier 'FCA' and bulk all orders (all customers) into a major ground shipping account known as 'free shipping'. All orders you undertake include a statement of wholesale supply for which if required present to your applicable taxation agent for tax duties payable, claimable or non-action, fees or refunds.


Free Carrier (FCA). Seller arranges pre-carriage from seller's depot to the named place, which can be a terminal or transport hub, forwarder's warehouse etc. Delivery and transfer of risk takes place when the truck or other vehicle arrives at this place, ready for unloading - in other words, the carrier is responsible for unloading the goods. (If there is more than one carrier, then risk transfers on delivery to the first carrier.) In all cases, the seller is responsible for export clearance; the buyer assumes all risks and costs after the goods have been delivered at the named place.

As a wholesaler/reseller, you may be required to adhere to further obligations in your state/territory/country. Any information provided by SBO is a guide only and should not be taken as financial or taxation rulings or advice. E&EO. Seek local taxation advice pre-order.


EXTRACT from Statement of Wholesale Supply1. Except as otherwise noted the property described will be resold in the form of tangible property and that the manner any property is used for a purpose other than retention demonstration or display whilst being held for resale is tax dutiable by the resale receiver for which are not paid by the wholesale supplier being mentioned above. If the reseller is not required to hold a permit or registered to resale because the reseller is exempt or does not make sales in the state/territory applicable for such this is applied in the regular course of business and reporting the sale and paying dutiable taxes if any that may be required for local statutes and chapters are bound in that state/territory by that purchaser. A Statement of Wholesale Supply is attached with your order.

What is the taxation shown on my Invoice/Receipt? Signs Banners Online is registered in Australia. Australia uses a Goods & Services Tax rate of 10%. As a wholesaler/reseller in UNITED STATES you may be able to claimback this amount.

SBO do not offer further taxation information. Seek your local taxation agent.

Payments. For more information RE: PAYMENTS go to How to Pay.

How to access your Printable Receipt via your inbox > See attachment > Receipt. | via your 'MyPage' > Download Receipt.
(This also applies to your Statement of Wholesale Supply documents.)



Guarantees Consumer Rights?

SBO offer guarantees and consumer rights as normally represented as wholesale buying agreements outline. As we supply over 150 countries, your regional, county/state/territory or national consumer laws may offer differing applicable statutes. Purchasing any service or product is considered to be CUSTOM WHOLESALE for which we will deliver a quality product for the price valued. Read More


End of chain consumer rights: As you are a wholesale buyer, we offer a NO Third Party Contact Policy. This means that we shall not resupply product(s) found to be a third party complaint. The business model you are using with Signs Banners Online dot com is wholesale supply to reseller(you). You must be aware that we do not assist with any third party (ie. your customer). SBO is a factory to Wholesaler/Reseller service, NOT a factory to your customer service.


PUMPERKNICKEL If you are uncomfortable purchasing wholesale do not continue. We are very proud of our factory to you service however this is a genuine wholesale business model and NO assistance is given for third parties (ie. your customers) to demand warranty claims to SBO. SBO do not assist with disputes, warranty claims, marketing you may promote or any other feature you undertake as a wholesaler/reseller.

Do you have a showroom?

No. It's now all online. We suggest you watch a few videos produced, and look at a few image galleries and product pages to really get the look and feel of what Signs Banners Online can do for you.


If you're looking for ideas or How To's, we are also introducing a color kitchen, learning center and trade image panels.


By the way! All images you can see are 'Let Us Design' requests. WE NEVER DISPLAY your imagery. Never!


Other sensitive questions... via "Live Chat"

If you have more reseller questions, please use LIVE CHAT or send a message using the contact factory pages.


Contact Factory  Live Chat


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